Foodcourt
An internal logistics and operations dashboard for dispatch and ops teams.
- Year
- 2023
- Role
- Product Designer
- Platform
- Web
The Problem
Ops team. No visibility. Real consequences. Foodcourt's operations staff were managing live deliveries, rider coordination, and order fulfilment through fragmented tools. No single view of what was happening across the network. Trips went untracked, escalations were slow, and the team was reacting instead of managing.
Process
Audit
Mapped the ops worker's daily workflow end to end. Identified the 3 highest-friction moments — live trip monitoring, order escalation, and rider status tracking.
Dashboard Design
Designed Live Trips, Orders, Scheduled Orders, Riders, and Partners screens around action priority not data volume. What matters most is always visible first.
Settings + Handoff
Designed 5 settings states covering account, notifications, permissions, and integrations. Delivered with full interaction documentation for the engineering team.
Screens
AI Workflow
AI-assisted information hierarchy and rapid prototyping
Used Claude to stress-test information hierarchy across every screen — surfacing data points that competed for attention and shouldn't. Cursor compressed the dashboard state prototyping cycle, letting stakeholder reviews happen faster without waiting on polished Figma builds.
Business Impact
6
Core ops screens designed
5
Settings states shipped
Real-time
Full network visibility
YC W24
Foodcourt cohort
Next Project
Spacebook
A two-sided marketplace for creators to discover and book creative spaces.